Customer Testimonials
Customer satisfaction and commitment is our goal.
Trusted by Professionals Across the Nation
We proudly serve a wide range of customers and project types, including:
- Public-Private Venture (PPV) military housing providers
- HUD housing authorities and municipal agencies
- Architects and specifiers
- Contractors and general builders
- Property managers and asset managers
- School maintenance directors and K–12 facility planners
Our products are installed in:
- Military bases and family housing communities across the country
- Public housing developments nationwide
- K–12 school buildings
- Government-owned and operated facilities
Customer Testimonials
We chose the Tough Tek Metal® ProVia model #460 3-lite entry door for our 96 unit complex because we wanted to replace the doors we had with an attractive but heavy-duty steel door. We are very pleased with the quality of these doors and with customer service for making this process as easy as possible.
I have completed several projects using Tough Tek® screen doors on public housing units. I have been extremely pleased with the performance and the quality of their products.
Tough Tek Metal® screens are stylish, yet strong enough to stand up against storms and burglars. Virtually indestructible and designed to take a beating. I’ve stood behind these screens with baseballs being thrown at them to show how confident I am in their durability.
The Cook HRA has utilized the Tough Tek Metals® Screen products the past couple of months, and we couldn't be more pleased with the product. Excellent material, great construction, sturdy and holds up well regarding day to day use from our residents at our building units. I would highly recommend this product for not just affordable housing units but all market rate rental and homeownership units.
Our experience in working with Tough Tek Metals® Products during a recent improvement project was great. They were very helpful and supportive and we are very, very pleased with the quality and construction of the screen doors. Brian was very helpful and followed up with us to ensure the project was going smoothly and that all materials/supplies were received. We would recommend Tough Tek Metals® to anyone.
Tough Tek Metals® customer service is second to none. From quote request to product delivery, Tough Tek Metals® is on top of their game.
"We are extremely pleased with our new doors. Great experience from start to finish. Highly recommend!"
Just wanted to tell you that I absolutely LOVE these Storm Doors!!! Will definitely be ordering more in the future!!! (Biggest issue we have in elderly housing is wheelchair and walkers banging on the doors.)
Our doors from Tough Tek Metals® are holding up very well. They did an amazing job on the color match. I’m proud of what I got and I’m very happy with the doors.
The storm and entry doors we purchased from Tough Tek Metals® are the best available for purchase. They are easy to install, excellent against cold winter wind, secure and strong. Having public housing units for families, we needed sturdy doors. We purchased our first set of Tough Tek Metals® doors in 2003 and purchased more in 2010. Parts are readily available for any damages that occur.
My husband and I added a sunroom to our home that included a sliding glass patio door and screen door. Construction was by a reputable builder who used quality materials, but after several years and much usage, the sliding screen door became warped. This was partly due to our dog getting overexcited and hitting the screen with such force attempting to get outside, that he knocked the screen door off its track and loosened the screen from the frame. We replaced the sliding screen door with one built by Tough Tek Metals®. The new door frame is far superior in quality, durability and the screen is extremely solid. The screen is puncture proof and the frame has withstood a lot of pressure without being derailed or bent. For quality, durability and SAFETY, Tough Tek Metals® deserve the highest rating possible. They have set the standard by which all like products should be measured.
Tough Tek Metals® is an amazing company that truly cares about the safety of their customers. I first contacted the company after I had tried to have fall rated screens installed in my military housing. My previous military base had already had their product installed, which was a window screen that offers fall protection to ensure the safety of children. When I moved to a new duty station the property management company had not installed any sort of fall prevention measures in the home. After a failed attempt at working with the property management company I contacted Tough Tek Metals® myself to purchase their fall rated screens. Their company designed a prototype screen that they then sent to me, along with providing instruction on how to install. After the prototype was verified the company sent me the required screens, I needed to install them on all my second story windows. The company was extremely patient in dealing with me and did not rush me throughout any of the process. Moreover, the company choose to donate the screens to my family, this highlights the fact that this company is truly concerned with the safety of children and cares about the welfare of their customers. I would recommend their product to anyone that is looking for the peace of mind of a fall protection, while not limiting their ability to utilize their windows to the fullest. Bonus is these screens are durable and will hold up longer than conventional screens.
After explaining the problem of children falling from windows, and how they could help, Brian Houlihan and the entire labor force at Tough Tek Metals® took on the project with enthusiasm and purpose. They took it on, and with the assistance of the Iowa State University Engineering Department came up with a patented Child Safety Screen.
When asked to do a Benefit/Cost Analysis to determine the impact of the Child Safety Screens when installed on existing large multi-unit affordable housing developments it was found that such installation saved property management approximately 98% of all window maintenance costs.
The screens simply save money as well as save children
I am pleased to say that our experience you and the team at Tough Tek Metals® was extremely positive. Although we did encounter several issues with construction and delivery of the storm doors, you were able to resolve them with minimal disruption to the installation process. The storm doors are a good quality door and should easily stand up to the use at our public housing apartments. Thank you for your terrific coordination with the two storm door replacement projects completed for the Putnam Housing Authority.
I am a General Contractor with 24 years experience. We have worked with Tough Tek Metals® on several projects and we are very satisfied with their sales staff and the promptness on deliveries. We have worked with Brian on 2 different projects and he has been very professional. He went above and beyond to ensure that we were completely satisfied with the product. The quality of their storm doors and security screens is exceptional and we gladly recommend them to anyone who enquires.
This product is very secure can sustain heavy usage.
These storm doors are heavy duty, and the cost of definitely worth what you get in return. We will continue to use these throughout our property without hesitation. They are built to last!
Called and spoke to Kris. Was instructed to what they needed information wise to get us the replacement product we needed. Received the product in short order. The screen fit perfectly replacing the one that was damaged.
Tough Tek Metals has always provided quality products for our multi-family projects.
I am pleased to say that our experience you and the team at ToughTekMetals was extremely positive. Although we did encounter several issues with construction and delivery of the storm doors, you were able to resolve them with minimal disruption to the installation process. The storm doors are a good quality door and should easily stand up to the use at our public housing apartments. Thank you for your terrific coordination with the two storm door replacement projects completed for the Putnam Housing Authority.
When we found our forever home almost 4 years ago, the screened in porch was our favorite place. We knew at some point we would want to update it.
Almost 2 years ago the derecho that came through destroyed every screen, and about split the door in half. It wasn’t our perfect oasis anymore. After getting a few different bids to update, we knew we weren’t wanting to spend the price we were quoted.
So we decided to do it ourselves. With some help from my father in law, Adam and I got to work! We have transformed our favorite place into the most perfect place for us! A very Special thank you to Lansing Housing Products for the AMAZING steel metal screens that are sure to last us a lifetime!
All screens were received in good shape and installed a few weeks ago. Thank you for working with us, the quality of the screens is impressive and they were definitely the preferred choice!
On behalf of the Housing Authority of the County of DeKalb, I would like to express our sincere appreciation for the exceptional storm doors provided by Tough Tek Metals. From start to finish, the quality of the product and the professionalism of your team exceeded our expectations.
We worked closely with Audrey Lonning, our sales representative, who did an outstanding job ensuring that every specification and detail aligned with the wants and needs of our organization. Her attentiveness, communication, and commitment to accuracy made the process seamless and efficient.
The storm doors themselves are of excellent quality—durable, are well-constructed, and precisely what we required for our properties. We are extremely satisfied with both the product and the service we received.
I would highly recommend Tough Tek Metals to any organization seeking high-quality storm doors and a reliable, knowledgeable team to support them through the process. It was a pleasure working with your company.